Frequently Asked Questions

How do I get my ebooks/audiobooks?

I use the service Bookfunnel to automatically send an email to you with download links to get your books after purchase. With Bookfunnel, you can then send your ebooks to your favorite ereader, read them with Bookfunnel online, or use the code they provide to load them into the Bookfunnel app. Audiobooks are great in the Bookfunnel app!

Where are my books?

Bookfunnel will send an email with download links to your ebooks or audiobooks right after purchase. This usually arrives instantly.

Sometimes, if a payment is delayed at the payment processor (this can sometimes happen if you paid with Paypal), it can take up to an hour for the email from Bookfunnel to arrive.

If you didn’t get an email from Bookfunnel after an hour, please look in your spam folder. And if you don’t see it there, please contact me. I want to make sure you get your books!

If you contact me, store hours are 9AM PST-6PM PST Monday-Friday. If you contact outside of store hours, I’ll get back to you within one business day.